Troubleshooting
You can enable debug logging for Walrus by setting the environment variable RUST_LOG=walrus=debug
.
Latest binary
Before undertaking any other steps, make sure you have the latest walrus
binary. If you have multiple versions in different locations, find the
binary that will actually be used with which walrus
.
Old hardware or incompatible VMs
Our standard Ubuntu binary is known to cause problems on certain old hardware and in certain
virtualized environments. If you experience errors like "Illegal instruction (core dumped)",
install the ubuntu-x86_64-generic
version instead, which is compiled
specifically to be compatible with almost all physical and virtual x86-64 CPUs.
Correct Sui network configuration
If you get an error like "the specified Walrus system object does not exist", make sure your wallet is set up for the correct Sui network (Mainnet or Testnet as you may require) and you use the latest configuration.
Latest Walrus configuration
The Walrus Testnet is wiped periodically and requires updating to the latest binary and configuration. If you get an error like "could not retrieve enough confirmations to certify the blob", you are probably using an outdated configuration pointing to an inactive Walrus system. In this case, update your configuration file with the latest configuration and make sure the CLI uses the intended configuration.